Wellbeing support
If you or your whānau need wellbeing support as you navigate your insurance claim, the NZCRS may be able to help.
We recognise the insurance claims’ process can take a toll, especially if you’ve already experienced the disruption of a natural disaster and damage to your property. The NZCRS wants to support you as best as we can.
NZCRS has partnered with Te Whatu Ora Health New Zealand and their chosen provided Pathways Health Limited for free wellbeing support for homeowners. Please reach out to your Case Manager to discuss this service.
In the meantime, if you need support please reach out for help. Talk to your doctor, or contact one of the services below.
Helplines that offer mental health support
Anxiety Line
Phone 0800 2694 389
Depression Helpline
Phone 0800 111 757
Lifeline
Phone 0800 543 354 or 09 5222 999 within Tāmaki Makaurau/Auckland
Suicide Crisis Helpline
Phone 0508 828 865 (0508 TAUTOKO)
Other resources
Here are some other resources you may find helpful for coping after a natural disaster:
Tips for coping after a natural disaster(external link) — All Sorts
Anticipate the journey(external link) — He Waka Ora
Tips for coping with tough times(external link) — All Right?