Pānui News
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Get to know your natural hazards cover
From 1 July 2024, EQC will become the Natural Hazards Commission Toka Tū Ake.
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Lessons to be learnt series 2024
In 2023, Engineering New Zealand developed legacy documentation to capture lessons learnt from the work of the Engineering New Zealand Expert Panel in helping to resolve insurance claims related to the Canterbury Earthquake Sequence.
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NZCRS marks 1 year of supporting homeowners with natural disaster insurance claims
Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.
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The pathway to recovery after a natural disaster
If you’ve been through a natural disaster, you probably know the toll it can take on your wellbeing, even long after the event.
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Support for those impacted by the Auckland floods and Cyclone Gabrielle
We travel to areas that have been hit by natural disasters where appropriate, to offer in person support and advice on the insurance claims process.
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Ongoing insurance
NZCRS is aware that insurers are assessing the ongoing insurance of properties affected by the Auckland weather events and Cyclone Gabrielle.
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Toka Tū Ake EQC On-Sold Class Action deadline
The 'opt in' deadline of 22 September 2023 is fast approaching.
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In person support
When will the NZCRS attend physical hubs in areas impacted by a natural disaster?
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Deadline for on-sold ex-gratia applications extended
Applications for the Government on-sold ex-gratia payment must be completed by 14 October 2020.
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GCCRS provides free help for on-sold claimants
GCCRS is now able to better help people in an over cap on-sold property who are wanting help to settle their claim – free of charge.